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Tensor Systems®

Technician Training Manual

Tensor Shift workshop guide

Version 1.0 · August 2026
Simple daily instructions for technicians
Screenshots use fictional training data.
Start here

Your daily routine

1

Use this same flow for every assigned job. Tensor Shift records your working time and keeps the workshop team informed.

1

Sign in

Open Tensor Shift and sign in with your own technician account.

2

Choose a job

Read the job number, customer, work description, and notes before starting.

3

Start work

Tap Start work. Add a short note if it helps explain what you are doing.

4

Do and record the work

Follow the brief and materials list. Add clear photos when required.

5

Stop or switch

Tap Stop work for a break or when finished. Starting another job stops the current timer.

6

Send to QC

Complete your check, add the required photos, tick the confirmation, and send the job for inspection.

Important: Always use your own account. Never leave a timer running when you are no longer working on that job.

Getting access

Sign in

2
Tensor Shift sign-in page
The Tensor Shift sign-in screen.
1

Enter your email

Use the email address linked to your technician account.

2

Enter your password

Passwords are case-sensitive. Check uppercase and lowercase letters.

3

Tap Sign In

You will go directly to My jobs.

Cannot sign in? Use Forgot password? or ask the system owner to reset your account.

Do not share your password or use another technician’s account. Your time and job actions are recorded against the signed-in user.

My jobs

Choose and start work

3
Technician My jobs screen with two assigned jobs
Only your assigned jobs appear in the queue. Training names and job numbers are fictional.
1
Read before starting

Check the job number, customer, description, estimate, and any special note.

2
Open job

Use this to read the full brief and materials. Opening a job does not start the timer.

3
Start work

Use this when physical work begins. You can enter a short activity note.

4
No job listed?

Tap Refresh. If it is still missing, ask the production manager to check the assignment.

Time recording

Working now, stopping, and switching

4
Technician dashboard with a running job timer
The active job stays pinned at the top while its session timer is running.
Timer running

The green Working now card shows the active job and current session time.

Stop work

Stop the timer when you finish, take a break, or leave the job.

Open job

Return to the detailed job ticket without stopping the active timer.

Switch jobs

Tap Switch & start on another job and confirm. The current timer stops first.

Job ticket

Follow the brief and materials

5
Technician job ticket with instructions, timer, materials, and progress
The job ticket keeps the brief, active timer, materials, and recorded time in one place.

If the brief, material quantity, or customer looks wrong, stop and ask the production manager before continuing.

Finish correctly

Add photo evidence and send to QC

6
Photo evidence and Send to QC controls on a technician job ticket
Photo evidence is on the left; the final QC hand-off is on the right.
1

Take or choose a photo

Use a clear JPG, PNG, or WebP image. Maximum size is 10 MB.

2

Add a caption

Briefly explain what the photo shows, then tap Add photo.

3

Hand over to QC

Check your work, tick the confirmation, and tap Send to QC.

After sending: the timer stops and the job waits for inspection. If QC returns it, read the rework note, fix the listed items, add new evidence if needed, and submit it again.

Quick reference

Before you finish your shift

7
!
Wrong or missing job

Refresh once, then ask the production manager to verify the assignment.

#
Incorrect information

Do not guess. Report the wrong brief, materials, quantities, or customer details.

Screen not updating

Tap Refresh. If the same error remains, take a screenshot and report the exact action.

?
Need help

Tell your supervisor the job number, what you tapped, and the message shown on screen.

Best error report: “On JOB-123, I tapped Add photo and received ‘Request unsuccessful’ at 14:20.” A job number, action, exact message, and screenshot make the issue much faster to solve.